Rita’s PMP Quick Test 9

Chapter Nine

Human Resource Management

  • Human resource management process
  • Role of:
    • Project Manager
    • PM team
    • Sponsor
    • Team
    • Stakeholders
    • Functional manager
    • Portfolio manager
    • Program manager
  • HR responsibilities for project managers
  • Human resource plan
  • Staffing management plan
  • Recognition and rewards systems
  • Team building
  • Powers of the project manager
  • Conflict resolution techniques
  • sources of conflict
  • Team performance assessment
  • Project performance appraisals
  • Ground rules
  • Issue log
  • Responsibility assignment matrix
    • RACI chart
  • Organizational breakdown structure
  • Position descriptions
  • Resource histogram
  • Motivation theory
    • McGregor’s X and Y
    • Maslow’s hierarchy of needs
    • McClelland’s theory of needs
    • Herzberg’s theory
  • Training
  • Halo effect
  • Co-location/ war room
  • Management and leadership styles
  • Problem-solving method
  • Expectancy theory
  • Arbitration
  • Perquisites
  • Fringe benefits
  • Preassignment
  • Negotiation
  • Virtual Teams
  • Stages of team formation and development
  • Observation and conservation
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