- Identify basic communication techniques.
- Communication, in all its forms, is the basic method by which work gets done. There is a compelling reason why most job ads contain the phrase, “good communication skills required.” Understanding how people in business communicate with one another will help you communicate more effectively in the workplace.
- Describe formal and informal communication in organizations.
- Most organizations combine formal and informal methods of communication to accomplish work results. Understanding how to get your message across in the most efficient and effective way.